PHOTO BY MEAGAN O’TOOLE-PITTS

WanderID co-founder Dr. Alex Kilpatrick takes a photo of Carter Fenton, 2, of Houston, at SpringFest on Saturday in Bee Cave to enroll him in the biometric system. If Carter is lost, law enforcement officials can identify him using WanderID.

BY MEAGAN O’TOOLE-PITTS

Staff writer

Local law enforcement agencies are finding new ways to serve and protect.

Using WanderID, a biometric program that uses facial recognition technology, members of the Lake Travis Fire Rescue and the Bee Cave and Lakeway police departments can identify children and adults with cognitive difficulties who are lost and return them home safely.

“It’s the ability to have another resource and another tool we can use in the field to help relocate individuals with their families or their caregivers,” Lakeway Police Chief Todd Radford said.

By taking a digital photo of a lost person and sending it to WanderID, law enforcement officials can identify children and adults with cognitive difficulties, such as Alzheimer’s disease, dementia, brain injury or Down syndrome.

“Our first responders have downloaded an [application] on their smart phones,” said Radford of the new application. “We can take a picture of lost loved ones using this [application], and through facial recognition software it will match that picture to the WanderID database and it will go to their call center.”

WanderID then contacts law enforcement to notify them that the person has been identified and someone is on their way to pick up the individual.

“Virtually anyone can be put into the system,” he said.

Only those enrolled in the program can be identified, which makes spreading the word about WanderID crucial to the success of the program, Radford said.

“It’s driven by the citizenry,” he explained. “So, WanderID has to go out and get people to put information in their database. If you find someone and they’re not in the database it doesn’t do you any good.”

WanderID

Biometrics, which use fingerprints, palm prints, irises or facial images for identification or access control, is a technology often used by federal agencies, said Mary Haskett, Austin entrepreneur and cofounder of WanderID.

WanderID was inspired by biometrics systems that U.S. military personnel use in the Middle East to ensure base security, Haskett said.

She recounted a situation when someone planted an explosive device in the air conditioning system at a U.S. base’s dining facility.

“[The device] had malfunctioned, and they were that close to having a huge catastrophic event,” Haskett said. “They realized that all the workers – and they use a lot of third country nationals to do all kinds of things in these bases – none of them were being vetted.”

The first system she developed was used to vet and biometrically check all of the workers who were coming onto the U.S. bases abroad just to make sure they weren’t on known-terrorists lists.

WanderID co-founder Dr. Alex Kilpatrick wrote the biometric system for the trial of former Iraqi leader Saddam Hussein.

“They discovered pretty close before the trial started that they didn’t have adequate security, and they wanted to be able to segregate the building by floor, by room depending on if you were the coalition military, if you were Iraqi military or if you were the media,” Haskett said.

Kilpatrick created a system that enrolled everyone who was associated with the trial.

Over the span of five years, Haskett worked with complex biometric systems in Iraq and Afghanistan before developing WanderID.

“The first concept was, ‘Can we get biometric matching into the cloud, simplify it, get rid of all the hardware and offer it as a low-cost service and make products that are available not just to the FBI, but to the Lakeway Police Department?’ ” she said. “We’re trying to take technology and totally rescale it.”

Haskett said she enlisted the help of several police departments in developing WanderID to ensure it was safe and easy-to-use.

WanderID was developed a year ago and is just now coming into the hands of local law enforcement officials – starting with agencies in Central Texas, Haskett said.

“We’re in the middle of our test deployment, and we chose the Lake Travis area because we were looking for somebody who would be really cooperative and helpful,” Haskett said.

WanderID is also testing the markets in Briarcliff, Bryan and College Station.

“We’ll use this as our test and then refine our message and do all the things that start-ups have to do and then expand from there,” Haskett said.

She aims to expand WanderID statewide by the end of the summer.

The hope is that WanderID will modernize the U.S. criminal justice system, she said.

“It’s really to protect the U.S. people working abroad, but the goal is that these systems will be sort of the backbone of the criminal justice system for the country,” she said. “The goal is to get the country up to speed.”

There is a need for WanderID, said Haskett, whose mother-in-law suffered from Alzheimer’s.

“About 60 percent of Alzheimer’s patients are prone to wandering, meaning they get up and are driven to go somewhere and nobody even really knows where,” she said.

During the development of WanderID, she heard from several parents who said they would be able to rest a little easier knowing that law enforcement can identify their children.

Kenny Fenton of Houston enrolled his 2-year-old son in WanderID at the company’s booth at Lake Travis Chamber of Commerce’s SpringFest on Saturday in Bee Cave.

“These days, kids move quickly and you can never be too safe,” Fenton said.

The program comes at no cost to law enforcement agencies, but enrollment is $9 a month or $99 a year.

To register, visit wanderid.org.

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The Tour of Homes will offer prospective homebuyers an opportunity to preview the diverse selection of offerings in Rough Hollow from such builders as VII Custom Homes, Coventry Homes, Grand Haven Homes, Gregory Sells Builder, Markee Construction, Scott Felder Homes and Triton Custom Homes.

Guests may enjoy local vendors and artisans and special menu items from The Grille at Rough Hollow.

Wristbands are $5 for adults, and may be purchased online at tourofhomesatx.com or at Rough Hollow Welcome Center, 114 Bisset Court, in Lakeway. Children 12 and younger may attend for free.

For details, visit tourofhomesatx or follow the Tour of Homes on social media at facebook.com/TourofHomesATX or Twitter @TourofHomes.

Rough Hollow is comprised of nine distinct neighborhoods – The Bluffs, The Enclave, Yacht Club Villas and Patio Homes, Water’s Edge, East Rim, The Woodlands, The Overlook, Cypress Ridge and now Canyonside.

Visit roughhollowlakeway.com to view available homes.

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COURTESY PHOTO

Luke Lagera’s vision of giving back to charities led to the 2006 Lake Travis High School graduate’s founding of Panda Sunglasses.

By JOSEPH VASQUEZ

Contributing writer

Like many high school seniors who graduate each year, Luke Lagera was not sure what he wanted out of life. Lagera was a high school football star who went All-State and broke records as a running back.

Sadly, in his last year of playing for the Lake Travis Cavaliers, he blew out his knee at practice and was sidelined for the entire season. In fact, the injury was so severe that he had to give up playing college football.

The setback could have shackled Lagera, but instead of dwelling on a negative situation, he accepted his fate and proceeded to attend one of the top colleges in the country, Georgetown University.

Armed with a business degree when he graduated in 2010, Luke left the nation’s capital for New York City where he now works as a trader for one of the country’s largest financial institutions.

While still in school at Georgetown, he and a classmate, Vincent Ko, had an idea to start a company that would make a difference in people’s lives, and at the same time, earn a profit.

Sparked by an idea they saw at a local shoe store in Georgetown, which gave away a percentage from every product sold to a charity, Lagera and Ko decided to start something similar but focused on fashionable eyewear. Thus, Panda Sunglasses was born.

Each Panda Sunglasses frame is handcrafted using environmentally friendly bamboo. The designs are ultra-chic and fashionable. Lagera and Ko describe the company as fashionable sunglasses with cool features and an ethical mission.

What was missing as the two embarked on this new venture was a charitable organization to form a partnership.

Lagera turned to his Lake Travis roots to find the perfect nonprofit for Panda Sunglasses. Lagera contacted the mother of one of his best friends, Adam Green, who played with Lagera at Lake Travis High School. Green was instrumental in helping Lagera shine as a running back by blocking defenders of opposing teams.

His mother, Tressa Green, is the co-founder of Tribal Outreach Medical Assistance, which provides medical care for men and women of native tribes in Colombia. Based out of Lake Travis, Tribal Outreach has been involved in bringing medical care to the indigenous people in Colombia for many years

When Lagera approached Tressa Green about donating to Tribal Outreach, she took the ball and ran with it to the benefit of both organizations.

“We were extremely grateful when Luke and Panda Sunglasses approached us to be the beneficiary of their business,” she said. “What they are donating through theirs sales goes to help many tribal folks in Colombia receive care for their eyes, which is important for them to build different arts and crafts.”

She acknowledges that Panda’s donations have helped Tribal Outreach obtain medical equipment and vision exams. For every Panda Sunglasses purchased, one eye exam or pair of prescription glasses is provided to someone in need.

According to Lagera, Panda Sunglasses fits the Lake Travis lifestyle.

He was on one of his regular visits to his family in Lakeway when he witnessed a couple of boaters wearing Panda Sunglasses at Devil’s Cove.

“One thing different about Panda is that since they’re made of bamboo, they float in the water, they’re perfect for the boating lifestyle of Lake Travis,” Lagera explained.

Panda Sunglasses are reportedly selling fast in New York City and are also available at boutiques in Dallas. The company is in talks with several downtown Austin shops.

Compared to luxury sunglasses brands, Panda Sunglasses retail at $120. The company has kept the pricing the same for all designs, which are sold directly on the Panda website at wearpanda.com.

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“The staff has put in a lot of hard work to meet the criteria for this award,” said Troy Mathews, general manager of Lakeway Resort and Spa. “Receiving the Four Diamond Rating acknowledges our continued commitment to serving our guests each and every visit.”

The AAA Diamond Ratings System is North America’s premier travel and culinary classification program. Reliable Diamond Ratings provide information and insight to guide travelers’ accommodations and dining selections. Fewer than 4.5 percent of the more than 31,000 properties are approved by AAA for this award.

“When people are looking for quality meetings and accommodations, AAA provides a trusted source to help meeting planners determine where to stay,” said Jack Bickart, director of sales and marketing for Lakeway Resort and Spa. “Meeting planners often limit selection to resorts with Four Diamond Ratings, so we are beyond thrilled to have received such a high honor.”

The resort, formerly the Lakeway Inn, is a 175-room property with 24,000 square feet of meeting and banquet space, suites and condominiums.

Lakeway Resort and Spa is managed by Redstone Companies Hospitality of Houston.

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A dilapidated set of buildings on the one-acre site near Texas Highway 71 and Bee Cave Road symbolize the hard times that have befallen landowner Johnny Coultrup as he has tried to sell the property for six years that his late mother owned.

Coultrup and Kwik Kar representatives said city regulations have restricted most business uses on the tract that has limited traffic and pedestrian access. Kwik Kar has been one of the few prospective buyers.

“Your rules. Our rules. They don’t match,” Coultrup said.

Bee Cave ordinances prohibit auto repair but allow quick lube and oil change work and inspections in Town Center zoning.

The company’s auto repair business raised concerns from residents who didn’t want to have unsightly vehicle parts strewn about or vehicles parked outside overnight in a high visibility area.

Kwik Kar agreed to limit its gross income from minor auto repair work to 20 percent or less and not store vehicles outside overnight. Owner Jim Withers vowed that his business would not use hand-held signs either.

“We think there is a need; otherwise, we wouldn’t be here,” Withers said.

During a public hearing at the meeting, residents and business representatives debated the impact that the business would have in what some said is the city’s epicenter while others pointed to Hill Country Galleria as its heart.

Councilwoman-elect Zelda Auslander said that during her previous term in Bee Cave government in 1999-2000 the city had established a six-month moratorium on new business permits as it wrangled with development.

“There were no rules in place,” Auslander said. “The idea was to prevent a free for all.”

Out of that struggle, a planned development district was born.

“This [Kwik Kar] is not the intended use of the PDD,” she said.

Councilman Mike Murphy recalled the concerns at the time Bee Cave developed the city’s Master Plan, which he described as a guide, that the city’s ordinances would damage the economic viability of some town center properties along Texas 71 in the future.

“We knew and we discussed that we are going to have to do something in the future to deal with this. Well, the future is here,” said Murphy who voted to rezone. “I kind of support this. I’m not thrilled with it.”

Resident Carrell Killebrew opposed the piecemeal nature of the rezoning request for a one-acre tract.

“In looking at a PDD district, it seems to be something that is organized for looking at a collection of properties, not individual properties,” Killebrew said. “I’m perturbed by the idea that these lots may be used on a single-use basis that is not consistent.”

Councilman Bill Goodwin voted against the rezoning request because he feared the precedent the new planned development district would establish.

“My concern, by passing this, is that any little one-acre tract can get a PDD,” Goodwin said. “I do have a problem with the precedent setting, and I do have a problem with the use.”

The city’s Planning and Zoning Commission denied Kwik Kar’s request, 4-2, with one commissioner abstaining at its March 20 meeting.

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PHOTO BY MEAGAN O'TOOLE-PITTS Whole Foods is set to open May 16 at Hill Country Galleria in Bee Cave, the location of its first new store in the greater Austin area since the 1980s.

By MEAGAN O’TOOLE-PITTS

Staff writer

Austin-based organic food grocer Whole Foods Market is slated to open in Bee Cave on May 16.

The 38,000-square-foot grocery store, which is expected to be staffed with up to 200 employees, will be located in the Hill Country Galleria.

The store will open with a bread-breaking ceremony. Grand-opening activities, which include tastings and demonstrations from local producers, will take place throughout the first week.

There is a lot of excitement buzzing around the opening, said Bee Cave City Administrator Frank Salvato.

“There’s a lot of people who love to shop at Whole Foods, so the reason I think the Galleria and the city wanted Whole Foods here is to let those people, who probably drive to Austin to shop at Whole Foods, shop locally,” Salvato said. “The ultimate goal for people living in our area is that they don’t necessarily have to drive down to Austin to get anything. We pretty much have all their services and needs here in the Bee Cave area.”

Salvato said an estimate of how much sales-tax revenue the store will generate for the city is not verifiable and has not been drafted.

The store will feature chef-prepared foods including pizza, tacos and barbecue.

“You won’t find any artificial flavors, colors, sweeteners, preservatives or hydrogenated fats in any of the foods we sell,” said Rebecca Scofield, Austin media and community relations coordinator for Whole Foods Market.

Whole Foods Market caters to those with allergies to wheat, gluten, salt, yeast, lactose and protein, such as nuts and oils.

“We also offer a wide variety of kosher and Halal products,” Scofield said. “Our team members are both passionate and knowledgeable about the foods and products in our stores, and we’ll have an on-site Healthy Eating Specialist to assist with special needs and questions from our customers.”

In addition to natural and organic foods, Whole Foods will have an in-store bar called “The Buzz,” which will have beer and wine on tap.

The building will feature outdoor seating areas with a fire pit on the patio “designed to be a relaxing haven and social gathering stop for friends and families,” Scofield said.

The store will have aisles dedicated to floral, housewares and personal products.

“Whole Body also features a wide variety of green gift options to offer ‘green’ alternatives with such items as candles, apparel, incense, jewelry, music CDs from around the world, toys and baby accessories,” Scofield said.

Whole Foods will also offer eco-friendly cleaning products.

In the spirit of eco-friendly business, Whole Foods will have a large rainwater collection unit and offer complimentary electric vehicle charging stations.

Store marketer Rachael Malish has already begun connecting with local schools, businesses and nonprofits in Bee Cave.

“I’ve loved getting to know our new neighbors and am still meeting new organizations, local businesses and community leaders each day,” Malish said. “They’ve let us know the issues important to this community, the annual events that mean the most to them, and what they are looking forward to with the opening of our new store.”

Malish has met with members of the Lake Travis Chamber of Commerce, Lake Travis school district and Bee Cave Public Library.

Whole Foods team members recently participated in FitSmart, an exposition of health and wellness at Lake Travis High School, and are slated to participate in the chamber’s SpringFest on April 28 at Hill Country Galleria and Shops at the Galleria.

“We want to know what the needs of our local nonprofits are,” Malish said.

Whole Foods will give a portion its sales to nonprofit organizations in Bee Cave, Scofield said.

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Judge Tim Sulak’s March 8 ruling allows the adult novelty store to temporarily sell inventory outside the former Trading Post until May 14 when the case goes to trial.

In his granting of a temporary injunction to property owner AusPro Enterprises, Sulak prohibits Bee Cave from arresting or issuing citations or prosecutions against AusPro, its employees or tenants and restricts the city from citing AusPro for displaying its signs and art.

“The court finds there is a cause of action against the defendant [Bee Cave], a probable right to relief sought, and a probable, imminent and irreparable injury in the interim,” he wrote in his order.

Bee Cave city administrator Frank Salvato stated in a press release that the city wanted the court to deny Planet K’s request but pointed out that the court did not condone the vending activities, which drew citations from the city.

“The City remains steadfast in its commitment to protect the health and safety of all citizens and visitors through the enforcement of its duly adopted building codes and ordinances enacted to protect community well-being and property values in and around the community of Bee Cave,” Salvato wrote. “The elected and appointed officials for the City of Bee Cave will vigorously defend the interests of the citizens at trial.”

Since March of last year, Planet K has submitted six building permit applications to open for business in the former Trading Post before its employees began selling inventory on the outside porch in December 2011.

The Bee Cave City Council rejected its request for a temporary vending permit Feb. 28.

“I promise you I will defend my civil rights, and I will defend my property rights,” AusPro managing partner and Planet K owner Michael Kleinman said to City Council members during their March 8 regular meeting. “Please give us our building permit and let us move on down the road. It’s a farce that is not doing this city any good.”
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Sue Collyer-Potter, Lakeway’s former building and development services director who is now a development consultant, filed the application March 1 on behalf of Recovery Ways to locate the center’s facility on Medical Parkway within the mixed-use development adjacent to Lakeway Regional Medical Center on Ranch Road 620.

Lakeway officials had cited an incompatible use for commercial zoning when they rejected Recovery Ways’ original building permit application Feb. 16, one day after a heated town hall meeting at Lakeway Activity Center where the majority of the audience expressed opposition.

“The Recovery Ways owners and operators listened to the concerns of the residents and city and decided to relocate their business to the Lakeway Medical Village where its operating characteristics, appearance, size and density are more compatible with the surrounding development and uses,” Collyer-Potter wrote.

Lakeway’s Zoning and Planning Commission and City Council are set to review Recovery Ways’ special use permit application at their regular meetings in April.

“Recovery Ways will have to explain why their facility will benefit the city,” Lakeway Mayor Dave DeOme said. “It is a process that requires public hearings so people can come and voice their support or displeasure, and we will see where it goes.”

Cindy Morphew, a Recovery Ways consultant and Lakeway resident who attended the town hall meeting in February, said her impression was that the majority of the audience appeared open to the idea of an addiction treatment facility locating in the city but not near the school.

Morphew said the Salt Lake City-based company plans to open a similar facility to the center it planned to open in February 2013 on Lohmans Crossing Road for up to 24 adult patients.

She emphasized that Recovery Ways is not a detoxification center or outpatient clinic that provides medications to recovering addicts.

“There is nothing that should raise any concern from the public for having this in their society,” Morphew said. “It’s just part of what communities have to adjust to. We’ve got addiction in our communities, and we want to provide a service.”

If Lakeway grants the permit, Recovery Ways would pay developer Phin-Ker Ventures $800,000 for the lot at Lakeway Medical Village, according to a letter of intent included in the permit application.

The 65-acre medical complex, which does not include the hospital, is zoned for medical and mixed-use development.

“We’ve found a suitable location,” Morphew said. “We think that the medical center is ideal, and we are happy to be moving forward in that direction.”

Phin-Ker Ventures development partners James Kerby and Kendall Phinney put the complex under the knife when its proposed apartments, restaurants and retail space met resistance when they presented their concept plan to Lakeway’s Zoning and Planning Commission and City Council.

Both Kerby and Phinney were unavailable for comment.

DeOme said that Lakeway City Council will consider adding about 30 land use categories, including health-care facilities, to its special use permit regulations at its regular meeting Monday.

“We have lumped rehab centers, convalescent homes, nursing homes into the special use category, so that in the future we won’t get into this debate,” DeOme said of the proposed draft ordinance. “The only reason we did that was to stop this interpretation of what these [businesses] are. Now, they will get a full public hearing, and everybody will know what they are.”

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The city has periodically considered hotel occupancy taxes over its history, but most discussions occurred when Lakeway Inn was the only hotelier in town.

Now known as Lakeway Resort and Spa, the operator still has a considerable stake in any taxing outcome, but others such as Hampton Inn & Suites Austin – Lakeway and the future Holiday Inn Express are adding their input to the discussion.

The state assesses a 6 percent hotel occupancy tax on hotels, motels and bed and breakfasts, as well as short-term rentals of condominiums, apartments and houses rented for less than 30 days.

Cities may collect a rate of up to 7 percent that state tax code requires be used for convention and visitor information centers, tourism and the hotel and convention industry promotion, arts promotion to further tourism and hotel and convention industry and historical restoration and preservation that directly benefits tourism and hotel and convention industry.

Municipalities may contract management of the programs and HOT funds to another government body or private organization.

Troy Mathews, general manager at Lakeway Resort and Spa, said that an additional tax of up to 7 percent would discourage travelers looking to save money from staying at the resort and encourage them to book less-expensive rooms at competitors not assessing local occupancy taxes.

“As a resort not located in a metropolitan area, that obviously creates a pretty significant issue for our business,” Mathews said.

Laura Mitchell, Lake Travis Chamber of Commerce president, spoke in support of the tax as she cited the Texas travel industry’s $23.4 billion gross domestic product in 2010.

Mitchell also noted the Texas Hill Country ranked third behind the Alamo and Galveston Island in visits in 2009, with San Antonio’s River Walk at No. 9 and South Padre Island at No. 15.

“The enactment of this tax has far more positive economic implications than not enacting the tax,” she told council members. “I strongly support the City Council taking action of a hotel occupancy tax and applaud your effort to support the local economy with this action.”

The discussion ended with some council members seeking a compromise that wouldn’t put the resort at a disadvantage.

“It’s just sort of like a bad cold; it won’t go away,” Councilman Dennis Wallace said.

The council also sounded off on an amendment to the city’s noise ordinance to require anyone producing outdoor amplified sound to obtain a permit from the city if it receives two complaints from two different sources over two years.

Once the source of the sound applies for a permit, the city would notify all property owners within 200 feet of the property line and Zoning and Planning Commission and City Council would make a final ruling on the application.

“The intent is to give the City Council the opportunity to address the problem locations without unnecessarily adding another layer of regulation to those businesses that have not generated any complaints,” said Shannon Burke, Lakeway director of building and development.

If approved, the permit would be valid for 10 years.

Councilman Joe Bain said he favors changes to the city’s noise regulations in principle, but was hesitant to implement any changes that are triggered by complaints.

“I just don’t like doing something that is OK for somebody but not OK for somebody else because nobody complains,” Bain said. “But as it’s written, I’m fairly happy with it.”

The council unanimously approved the amendment.

At the outset of the meeting, Mayor Dave DeOme read a statement to the audience that detailed recent events surrounding Recovery Ways proposed addiction treatment center next to Lakeway Elementary School on Lohmans Crossing.

The city denied a building permit to Recovery Ways on Feb. 17.

“When our procedures don’t recognize community concerns, as was the case with the Recovery Ways Site Development Permit application, we must acknowledge the disconnect – and I do – and quickly remedy the situation,” DeOme said.

The mayor reacted to the permitting issue by asking city manager Steve Jones to require Zoning and Planning Commission and City Council review of all site development permits for commercial uses on property that adjoins residential or institutional zoning, such as schools.

DeOme told the audience that he asked for a full review and update of all our site development permitting procedures.

He, Jones and Burke met with Recovery Ways officials the morning of the council meeting at which the city told them that any future site locations by the company would need a Special Use Permit, which would require public review.

“They are willing to proceed on that basis,” DeOme related.

Although the audience filled all the seats in the council chamber, a handful of speakers addressed the topic.

In other action, council members:

• Called a general election for May 12 to elect three council members and a special election to authorize the city to sell Rebel and Sailfish parks to adjacent property owners; and,

• Denied a zoning change request to the property owners of 901 Hurst Creek Road in Lago Acres from single family residential to single family residential – rural.

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Livingston issued a temporary restraining order Feb. 15 to stop the city from issuing citations to individual Planet K employees selling from folding tables and out of van in AusPro’s parking lot outside the former Trading Post on Texas Highway 71.

The citations are the latest in a 9-month-old argument during which AusPro has claimed it has filed valid building permits, and the city has stated the company’s applications are incomplete and do not specify the building’s intended use.

“Planet K looks forward to a positive resolution of our disputes with the City of Bee Cave, including the building permit that was requested in March 2011 and now has taken over six different applications to still not receive,” AusPro attorney Terry Irion stated in a press release.

AusPro attorneys reported Friday that the city had issued 15 tickets to Planet K employees with some of them receiving multiple tickets on different days.

In advance of the hearing, Bee Cave officials said they were eager to conduct their case in court.

“The City of Bee Cave looks forward to its opportunity to present its side of the story, with testimony from citizens of the City of Bee Cave,” city ddministrator Frank Salvato wrote in a press release. “The city is confident that once all facts are presented to the court, justice will prevail.”
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